Where did Expert Mode go on my Westell DSL modem?

Thursday, October 9th, 2008

My brother does a variety of things, as I do including the front line of dealing with todays technology. This means looking to calls about DSL modem outages and problems. Well, he was passing along that in the last several days he’s come across several Bellsouth AT&T DSL customers with a problem with the control [...]

Why? (Why couldn’t AT&T make sure their mail servers weren’t using old dialup IPs that are blacklisted….)

Tuesday, July 24th, 2007

Why do I always wind up being the one to discover problems? …. Today in checking mail I found a mail that had bounced back from one of my clients that uses bellsouth… Now bellsouth has recently been bought by AT&T and it appeared as though the mail had been rejected because the mailserver trying [...]

Using DNS servers other than your ISP’s

Tuesday, October 17th, 2006

As I mentioned earlier, Bellsouth seemed to be in the midst of a big DNS meltdown when I got up this morning. I spent some time getting various bellsouth customers “worked around” the issue by setting up an alternate DNS server for them. For starters…. DNS translates addresses like google.com into numbers (like Think [...]

Major Bellsouth DNS issues

Tuesday, October 17th, 2006

This morning, I’m noticing some of the machines I monitor having big DNS problems. It seems to be Bellsouth.net’s dns servers gone sideways – none seem to respond. On one network in particular we’re having trouble getting a secondary (outside network) dns server to respond. From outside the bellsouth network things seem fine though. As [...]

Bellsouth mail.lig.bellsouth.net server phasing out?

Wednesday, January 18th, 2006

I haven’t had much time to look into this, but one of the mailservers I administer is typically configured to relay through mail.lig.bellsouth.net, with mail.averyjparker.com as a fallback. Sometime overnight, mail.averyjparker.com started getting heavy use and on checking this morning was getting all of the outbound traffic. So, I did a bit of investigation mail.lig.bellsouth.net [...]

Modern Computer Viruses are almost NEVER from whom they claim to be from

Wednesday, July 20th, 2005

This is one that I’ve probably talked about before, but it’s worth rehashing because of a call I had this afternoon. A customer had been receiving phone calls and email messages from folks asking that he stop sending them a virus. Essentially all of the viruses were claiming to be from his email address and [...]

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