Archive for the 'remote tech support' Category

How to Remove Win Security 360 | Win Security 360 Removal Guide

Monday, January 18th, 2010

Win Security 360 is a rogue antivirus application that is promoted through the use of trojans and other malware as well as sites that claim to do malware scans of your computer. Among the things that it will do is schedule itself to run when the system boots and it will perform a scan. The [...]

Remote tech support with anything – would I do it?

Tuesday, June 6th, 2006

I’ve tried to ask myself if I’d trust someone enough to let them run a remote session on my own desktop to solve a problem. I think the answer is “it depends”. If you think about it, I do tech support for home users quite a bit and they let me come into their homes. [...]

The security of remote tech support (ultravnc sc or x11vnc with wrapper script)

Tuesday, June 6th, 2006

Well, I’ve got a nice way of doing “easy” one click (or one cut and paste) light desktop support for windows or linux, one uses ultravnc sc, the other uses x11vnc with a special wrapper script. So, what security flaws are there in this process? Well, for starters, I see the biggest vulnerability for the [...]

A closer look at x11vnc

Tuesday, June 6th, 2006

I’ve got to say, one of the things I really like about linux are the myriad of options for remotely administering a system. SSH is the one I use the most, but for the graphical you have x (especially on the LAN), nxserver (which is a compressed and optionally encrypted wrapper of the X protocol….), [...]

x11vnc recompiled to be as widely compatible as possible…

Tuesday, June 6th, 2006

As I said in the earlier posts, I was essentially looking for a “Single click” solution for linux VNC remote desktop support. A solution that doesn’t require the remote support client to change firewall settings, install software, etc. What I’ve settled on is closer to a single cut and paste solution, which is fairly simple. [...]

Remote Tech Support with x11vnc and wrapper script

Tuesday, June 6th, 2006

So, the idea is that I wanted something “like” the Ultranvnc Single Click download, only for linux. The main idea being is that if someone is looking for a bit of desktop tech support on linux, we don’t need to be giving instructions for 5 different package managers, or source compilation, or anything more than [...]

Remote Tech Support using VNC (Ultravnc SC and x11vnc+wrapper script)

Tuesday, June 6th, 2006

Ok, some time back I’d done a writeup on UltraVNC SC, which is a nice customizable (windows version) VNC server that essentially let’s someone doing remote support build their own downloadable .exe that runs and automatically tries to make a direct connection to a “listening” vnc viewer. It’s good for helpdesk environments as an easy [...]


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