Laptop Woes, Customer Service Headaches and a New Laptop

Tuesday, June 21st, 2011

It seems that things happen in clusters, sometimes it’s more of a chain reaction. My longtime working laptop lost the ability to backlight the display. Yes, the backlight is replacable with a couple hours tear down and rebuild. Of course, they’re fragile parts and although I’ve replaced them in the past. I’ve got to a […]

Lessons Learned from the Massive Westhost Outage this Week

Thursday, February 25th, 2010

If you didn’t know, this has been a tumultuous week for clients of Westhost, my internet service provider. Their Primary data center is located in Utah and they share that space with a sister brand VPS.net. The datacenter is a Tier IV center managed by Consonus. Saturday afternoon there was a yearly fire equipment/alarm/suppression system […]

The Risk of Cloud Computing, Trust

Monday, February 18th, 2008

There’s a lot of buzz these days about “cloud computing”. You may be asking yourself just what IS cloud computing? The concept is that you are not as reliant on your personal computer, but your applications and data are kept somewhere in the internet “cloud”. So for instance, I use google calendars and gmail for […]

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