How to Remove SoftSoldier | Soft Soldier Removal Guide
Soft Soldier is yet another entry in the long wini line of rogue antivirus applications. ( TrustFighter TrustFighter Removal Guide, TrustSoldier removal guide and the following others… SafeFighter (Safefighter Removal), TrustCop (TrustCop Removal Guide), SecureWarrior (SecureWarrior Removal), SecurityFighter (SecurityFighter Removal), SecuritySoldier (SecuritySoldier Removal) and it also has gone under other names. They’re busy bees…. but lazy as all of these applications have the same look and feel and many of the same characteristics. Keep reading for information on how to remove softsoldier.
Like most of these rogue applications SoftSoldier installs by way of websites that exploit the user browser, or popups. They also falsify virus scans and claim that you have many problems on your computer that need to be cleaned and removed. The only way they say you can remove these are to purchase their software. The easiest and most straightforward approach for any application is to attempt to remove it via the control panel and the add/remove programs area. That may not provide a complete uninstall though and you may need to manually remove softsoldier.
First you will likely want to block the following website associated with SoftSoldier:
softsoldier.com
Next, you should go ahead and download and install malwarebytes antimalware. You can find a link to it on my virus removal toolkit page. You can then install, update and run a full scan with malwarebytes. Some of these rogue applications are more clever though and will prevent you from running the install of something like malwarebytes. So, you have the following possibilities for what you can do to remove SoftSoldier. 1) reboot into safe mode and install, update and run a scan with malwarebytes from safe mode. 2) rename the malwarebytes download file (mbam.exe) to something else (other.exe) and then re-attempt the install process. 3) Follow the next step for a manual removal of softsoldier to kill off the running processes associated with the rogue, then reattempt your installation, update and scan with malwarebytes antimalware.
The following processes are associated with SoftSoldier, there appears to be a random component to the names so they may vary from install to install. Use the following as a template for what you will need to kill off in the task manager. If you are unable to run task manager you may try renaming the executable file taskmgr.exe to another name (copy and paste then rename is safest.) Or, you may try using process explorer (which you can find via a link on the virus removal toolkit page. The processes for softsoldier look like this:
zwh4.tmp.exe
SoftSoldier.exe
uninstall.exe
The following dll file should be de-registered and deleted: (once again – random component – use this as and the other information below as a template for finding the files as they are named in your situation.)
bfaz5r891.dll
At this point you should look for and delete the following files and folders to continue your removal of softsoldier:
%docs%All UsersDesktopSoftSoldier.lnk
%docs%All UsersStart MenuProgramsSoftSoldier
%docs%All UsersStart MenuProgramsSoftSoldier1 SoftSoldier.lnk
%docs%All UsersStart MenuProgramsSoftSoldier2 Homepage.lnk
%docs%All UsersStart MenuProgramsSoftSoldier3 Uninstall.lnk
%progfiles%SoftSoldier Software
%progfiles%SoftSoldier SoftwareSoftSoldier
%progfiles%SoftSoldier SoftwareSoftSoldierSoftSoldier.exe
%progfiles%SoftSoldier SoftwareSoftSoldieruninstall.exe
%win%10158vzrus952.ocx
%win%1025znot-9-virus53b.cpl
%win%102909ir5s31z.cpl
%win%system32bfaz5r891.dll
%tmp%zwh4.tmp.exe
Now, even after a successful manual removal I would run a scan with malwarebytes antimalware and another reputable antivirus (AVG or Avira, F-prot/etc.) to make sure all is cleared and that ends the instructions for how to remove softsoldier.
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