Blog

  • Preparing for disaster recovery – system change log

    There are a lot of elements to a good disaster recovery strategy…. knowing where offsite backups are located, keeping the offsite backups fresh. Knowing where any ON-site backups are. Having a plan for quick access to replacement hardware. One that probably is easily overlooked is very low-tech. That’s a system log. I don’t know that this isn’t a BAD idea for any system, but certainly is a good idea for servers and other “mission critical” systems. (In thinking about my desktop, this kind of log wouldn’t be bad….maybe a bit obsessive with a desktop, but…. I think I’ve messed it up more times than it’s spontaneously had problems…) So what am I rambling on about this time?????

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  • Sometimes the simplest things solve problems….

    How many times have I had this kind of phone call…. “my computers not working”… “the light on the monitor is on, but there aren’t any lights on the keyboard. everything seems connected, but there’s nothing on the screen.” Usually, my first question is along the lines of… “have you tried turning it off and back on.” I sometimes hear “I can’t use the start button” or something like that. At this point, I suggest that they try disconnecting the power and letting it sit for a few moments (5-10 seconds is usually enough.) Plugging it back in and trying the switch.

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  • Outlook Express Cumultaive Security Update KB837009 will not install

    I’ve run into this in the last few days too. (In spite of the fact that it’s an OLD update (April 13, 2004?) MS04-013…. I think on the last visit (and my first one to this machine) we had probably forced a visit to Windows update (which I think it may not have seen before…) Anyway, this is a Windows 98 system and the last update probably brought along Internet Explorer 6 SP1 along with Outlook Express. There was one update that would appear as being necessary on every visit to the Windows update site. The update was KB837009 and was listed as “Cumulative Security Update for Outlook Express 6 Service Pack 1″…

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  • Strange Novell Server error

    I ran into strange problems accessing a shared Novell Netware (5.0) folder. Everytime the folder was attempted to be accessed from multiple machines the window would freeze and if you waited long enough, there would be an error message along the lines of “Netware Alert Message”… NIOS.NLM

    Call to NIOS page unlock by module unknown failed Address 0x05650016, length 0x00700465 and then according to what I was told, ctrl-enter was instructed to clear the message and the machine rebooted.

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  • Google Talk federation….

    When Google Talk first came out, many people were excited that they were using the protocol that jabber is built on. There were also disappointments that ALL of the protocol hadn’t been implemented. In fact, the biggest disappointment many had was that a jabber.org instant messenger user could not IM with a gmail.com user. That has all changed…. Google Talk now does “open federation” which basically means IM requests can be passed along from one server to another until it get’s to the server that the IM user is registered with.

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  • AVG – Cannot Launch AVG Internet Update

    Last week sometime I was doing maintenance on an OLD Windows 95 machine (yes there are some still out there….) and noticed the Antivirus had not updated in a good while. They were using Grisoft’s AVG and so I tried to force an update. I was greeted with an error message… “Cannot Launch AV internet update” Which was puzzling since we were online with no connectivity problems. On looking, this is known to be an issue with Grisoft AVG on Windows 95…..

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  • Outlook archive error message

    Saw this today…. “Error while aging folder “Inbox” in store “Personal Folders”. File access is
    denied. You do not have the permission required to access the file
    C:\WINDOWS\Application Data\Microsoft\Outlook\archive.pst.”

    It was on an older Outlook 98/Windows 98 system, but it was something that might be applicable to others as well.

    Basically, this system has two different profiles, both of which are password protected.

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  • Upgrade your mouse

    This is going in the basics category. Quite often I visit a computer that has a mouse which is just a trial of patience to use. I mean, you have to pick it up and move it, shake it a bit, turn it over and clean out the lint from the “ball” area…. The good news is that mousing does NOT have to be like this. If your computer has a PS2 (small round plug) for your mouse, or a USB (small rectangular plug) for your mouse, it should be VERY easy to replace that old ball style mouse with an optical mouse.

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  • Windows XP SP3

    Well, in the article the other day about the Windows wireless problem/(feature that could be exploitable?) there was a mention that the default behaviour for Windows would be changed with the next service pack, for XP users that’s SP3. So, when can we expec this? It seems that service pack three for Windows XP probably won’t be publicly available until the second half of 2007.

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  • Microsoft was aware of the WMF vulnerability “for years”

    Bugtraq has an interesting post which picks up on a note in Stephen Toulouse’s latest entry on the WMF vulnerability. When I first read the post I was more interested in the way he was responding to allegations of the flaw being an intentional backdoor, but the above bugtraq post points out and makes points on an implication that I missed….. (emphasis is mine…)

    “The potential danger of this type of metafile record was
    recognized
    and some applications (Internet Explorer, notably)
    will not process any metafile record of type META_ESCAPE,
    the overall type of the SetAbortProc record.”

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