and you can’t turn it on without an error… Oh boy… last week I first saw this system and it was running less than the minimum amount of memory, so I thought that could be part of the issue. (It certainly made it slightly less than tolerable to work on.) So, now, with new memory installed. Norton still shows problems, Antispyware is off, phishing protection is off and the catch is when trying to enable either there’s a cryptic error message….”internal program error” and a string of numbers which is nowhere to be found in symantecs online support. But the online support does say to try and use symantecs utility to “fix” the problem and if that fails or is unavailable uninstall using the Norton remover that they provide as a free download and reinstall…. thanks Symantec…. (You might find the antivirus removal tool list helpful.)