Have you ever visited a website and had someone start talking to you. No not over your shoulder, from the page itself? I have and I’m still not decided on whether it’s a good thing or not. I can definitely see it turning off some people, but it’s slick and can give a positive first impression if done well.
These website spokesperson videos are pretty easy and cheap to do. Cheaper than I would have expected and I’ve just run across one company that does this.