As a couple earlier posts showed having a log file of what happens when Microsoft Outlook checks mail can be essential to figuring out why something is not happening that should (or why something is happening that shouldn’t.) Anyway, to turn on logging.
Tag: Microsoft Outlook
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Microsoft Outlook – duplicate email messages Part I
This will likely be a multi-part story because it turns out the solution was one of the more obscure things I think I’ve run into AND I thought it was worth “dumping” everything I found out in the process here for my own reference and anyone else wandering through. I have a customer that uses Microsoft Outlook 2003 and has selected to “leave messages on server”, then delete them when they’re deleted from the recycle bin. This normally works well, although I do recall one (or two) instances in the past when he got duplicates.
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How to Recover deleted items from Outlook .pst file
About 6 months ago I had a customer call with a bit of a crisis. They had deleted some folders in Outlook without realizing the cleared out a few things they NEEDED to keep. Up until then I hadn’t had much opportunity to try to find out what was recoverable, but I discovered there is a pretty easy way to deal with this.