We’ve all received them…. “robocalls”. Usually they fall into a couple categories…. 1) doctors appointment reminders and 2) political campaign ads and 3) telemarketers. Items 2 and three annoy me to no end. In hotly contested elections we have easily received several robocalls a day from each side for a decent stretch. These types of things do have their use though. Recently I had a bit of a dilemma, I needed to cancel about 20 appointments in a short period of time with short notice. Wouldn’t it be nice if I could send out one phone message and not have to call each one individually (in some cases at multiple numbers…)
Tag: IVR
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Automated phone support lines – find a human
One of many people’s pet peeves these days is the automated phone systems that have you go through several trees worth of options to find tech support. These are called Integrated Voice Response systems (IVR) and sometimes getting to a “real person” is next to impossible. (Let alone getting to a person with which there is no language barrier.) Someone has made a list of ways to get a REAL LIVE person through these call systems and it was something I thought I’d have to link to.