One of many people’s pet peeves these days is the automated phone systems that have you go through several trees worth of options to find tech support. These are called Integrated Voice Response systems (IVR) and sometimes getting to a “real person” is next to impossible. (Let alone getting to a person with which there is no language barrier.) Someone has made a list of ways to get a REAL LIVE person through these call systems and it was something I thought I’d have to link to.