Netscape 7.1 download file could not be saved

I’ve run across this a couple of times and to save me a few more Google searches….

Under Netscape 7.1, trying to download a file, there is a long message (with a temporary file address), and the following…

(long path to file like c:\windows\temp\….. ) could not be saved because the source file could not be found. Try again later or contact the server administrator.

Okay, to fix this we need to close out Netscape and delete or rename the following file…

C:\Program Files\Netscape\Netscape\Components\compreg.dat

(I usually prefer renaming “just in case”.) We’re not done yet though… if the above alone doesn’t solve it (some sites claim that’s all there is.), we need to close out again, delete or rename the newly created compreg.dat and then look for the following….

The next step is to find the salt folder (.slt)
and delete *(or rename)

the Cache folder there,
and mimeTypes.rdf

I’ve seen deleting the Cache folder, XUL.mfl and history.dat as routine maintenance (Netscapes equivalent of deleting Temporary internet files, and history…)

Where might the .slt or salted folder might be?

Under Windows 2000/XP with Netscape 7.x it should be at C:\Documents and Settings\YOURUSERPROFILENAME\Application Data\Netscape\NSB\Profiles

(They may be hidden by Windows – tools… folder options… view, show hidden files and folders.)

Windows 9x placement of the slt folder would likely be C:\Windows\Application Data\Netscape\NSB\Profiles

If the above does not work, or is only temporary. It might be necessary to uninstall/reinstall or upgrade to fix. Uninstall/Reinstall should be done first through the control panel (Add/Remove Programs), then delete traces of C:\Program Files\Netscape.

Currently Netscape 8.0.4 is available. The current version uses firefox’s 1.0.7 browser as it’s primary rendering, but can use Explorer’s page rendering. (Netscape 8 does not include email, so it may not be an adequate upgrade for some…)

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