UPS Worldship changing report printer
I really couldn’t find a quick answer to this on this in a quick search. Maybe it’s just me. But, one of the computers that I support has UPS Worldship installed on it. (Version 8.0.16 I think.) They had a printer problem and switched printers. Of course, Windows handled the printer just fine. Worldship printed out labels (this all happened before I got there, but Worldship gives you an opportunity to change the label printer.) Unfortunately reports wouldn’t print. When looking through the setup and attempting to test it simply gave a message that the printer couldn’t be found (the printer could not be found) and nowhere was an option to CHANGE the report printer. In retrospect, I wonder if I should have looked in the “Change label printer” choice, but at the time I didn’t want to run the risk of tinkering with THAT working part. So… here’s what I did.
I made sure Windows had the printer as it’s default… yes. Then I started looking through the Worldship programs and found a diagnostic program. It ran several tests and one of those gave a lot of details on the files that it used. Very good. In this particular install, it was using a number of ini files, including c:shipupsuowsshipuser.ini On looking at this file I found ALL the printer information, label and report printers. I replaced the (windows) name of the old report printer with that of the label printer ( hp deskjet 5550 series ) and saved it. Reopened world ship and it magically was able to print now. (I basically used the name windows has for the printer in the printers and faxes dialog.)
I’m a bit frustrated for a couple of reasons. 1) Why is there not an EASY means within the program to choose a report printer? 2) IF they’re just printing reports, why doesn’t worldship assume the default printer?
The documentation says that worldship will use the label printer for reports if NO report printer is setup. However in THIS instance, the OLD printer was setup as a report printer and I suppose that precluded it falling back. It was looking for a printer that didn’t exist. The only other guess I have is that they might want a reinstall of the software to set the printer straight. (But it shouldn’t require that.) I don’t know, like I said, the “change lable printer” button may have taken me to a complete printer setup dialog, but. It didn’t imply “printer setup” it just implied that clicking on it would change the label printer. I didnt’ want to go there if that was working.
I guess this is in great part a user interface rant, but hopefully that will help someone find a way out of a frustrating problem.
Popularity: 2% [?]
Related Posts - Possible Windows Scheduler local privilige escalation Sans has a writeup on Windows local privilige escalation using the Windows scheduler and among other things it might be worth starting out by saying that typically, only Administrative group users in Windows XP are allowed to access the Windows Scheduler. However, I have read reference of some installs that......
- Ubuntu Edgy Eft 6.10 out... The newest Ubuntu (K/X/Edu as well) is out, Edgy Eft 6.10 is finalized and will be supported for 18 months. (Longer support/users seeking stable proven base should stick with Dapper Drake...) One of the biggest changes I can see from reports is the init process replacement. It sounds like they've......
- The end for Windows 98 may be a boost to linux? There are articles out about the demise of official Windows 98 and ME support would be a boost to linux uptake. Realistically, I suppose it may, but I personally am not holding my breath. Here's why. 1) The people still running Windows 98/ME are likely doing so because that's what......
Related Websites - Save Time, Money and Space in Over 80 Ways If you're looking for handy gadgets, tools and various items that can save you time, money or space (or all three!) this list of more than 80 top products is just what you need. Everyone's got saving money on their minds these days- whether your at the grocery store, or......
- How can I change a windows registry value if I cannot enter windows? How can I change a windows registry value when I cannot enter windows? Is there any way to change it through the windows repair console? or DOS? No, I cannot enter safe mode. The thing is that I changed a registry value called Userinit and calls the file Userinit.exe. But......
- You are a winner with ____ You are a WINNER with your own blog! Why does a blog make you a winner? You are in control You control the content You control the look and feel You control the links You control the audio You control the video You can use your blog for whatever you......
Similar Posts
- Windows XP and IPP printers
- DEP incompatibilities HP Deskjet 5550 printing blank pages
- Print spool problem after windows update
- Inkjet printer buying guide
- PDF printing in Ubuntu