Use-case stack · small business makers

Customer support knowledge base

Turn repeated support answers into searchable articles and draft replies — with a human in the loop.

KB lives in your docs tool. LLM drafts from approved articles; never invent warranty policy.

Preferred / primary

Hybrid Research

Local-first notes vault with optional AI plugins (cloud or local backends).

In this stack: Internal KB as Markdown or exported docs.

Details Site

Web LLM / chat

Anthropic models strong at long-context writing, code review, and careful analysis.

In this stack: Draft replies only from approved articles.

Details Site

Web Research

Docs/wiki database with built-in AI writing and Q&A over workspace content.

In this stack: Team-facing KB with AI Q&A.

Details Site

Self-hosted Automation

Self-hostable LLM app builder (RAG, agents, workflows) with a polished UI.

In this stack: Self-host customer/internal assistant over approved docs.

Details Site

Web LLM / chat

OpenAI’s mainstream chat + tools product for writing, code, and analysis.

In this stack: Rewrite for tone after you paste policy text.

Details Site

Hybrid Research

Desktop/self-host RAG chat over your documents with multiple model backends.

In this stack: Private chat over the KB export.

Details Site

Web Research

Google’s source-grounded notebook for multi-doc Q&A and study guides.

In this stack: Q&A over a small set of policy PDFs.

Details Site

Stacks are editorial starting points — swap tools when policy, budget, or hardware demands it.